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General Information
All Windows to the World photographs are original, signed color prints. The
prints are matted and backed with acid free mat board and foam core to ensure many
years of enjoyment. (Please remember not to place any artwork in direct sunlight.) Frame OptionsMatted Only ![]() Top of Page |
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Photograph SizesThe sizes listed on the website refer to the outer mat or frame dimension. The image size in relation to the outer dimensions are shown below. The only exceptions are the photographs framed in the window frames, because the dimensions vary with each one-of-a-kind window.
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PricingStandard pricing listed below.
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Site SecurityClick to read our security fine print. Privacy PolicyBe assured that we will never sell, lend or publish personal information, mailing or email address to any other individual or organization. We use your email and mailing address for our own personal mailing list to inform our customers of specials and for shipping purposes only. Our GuaranteeIf you are not satisfied with your purchase, you may return it for a full refund or exchange. All refunds and exchanges must be received by us in resellable condition. Our packages are insured, therefore in the unlikely event that your order arrives to you damaged or incorrect, we will arrange for return shipping and correction of the problem. Please call us at 419.517.3255 or email us ellen@ElksInk.com. Top of Page |
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How Long it Takes to Receive an OrderOrders will be shipped out within 10-14 days
of placing your order.
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Order / Payment QuestionsWe accept Visa and Mastercard
credit card payments, Check or Money Orders. If you have any questions pertaining to your order that we don't cover here, please call us at 419.517.3255. Top of Page |
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ExchangesAll exchanges must be received by us in resellable condition. If damage has occurred in some way, we will, at our discretion, place a value of the damage done and any credit issued will be adjusted by the same amount. Once your returned product is received, we will ship your new order as soon as possible. Top of Page |
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ReturnsAll returns must be received by us in resellable condition. If damage has occurred in some way, we will, at our discretion, place a value of the damage done and any credit issued will be adjusted by the same amount. Once your returned product is received, we will issue you a credit within 10 business days (allow one month for the credit to appear on your credit card statement.) Top of Page |
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ShippingOrders will be shipped out within 10-14 days of placing your order. We provide free shipping to anywhere in the continental U.S. All packages are fully insured. We ship using U.S. Mail, FedEx, or UPS ground. For express delivery or orders to be shipped outside of the continental U.S., please call us at 419.517.3255 for rates and arrangements. Top of Page |
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Contact UsWe welcome your comments and suggestions. You can reach us by email, phone or fax at the following:
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